How to Create Internal Knowledge Base with WordPress

Are you planning to create an Internal Knowledge Base for your Company? Are you searching for tools to create a Knowledge Base for your company, products or services? So read further to know more about the Internal Knowledge Base as well as the easiest plugin used to create the documentation for you.

What is an Internal Knowledge Base?

Internal Knowledge Base can be defined as a complete set of information created by the company. The information can be a privacy policy, product details or service details. Therefore, you can save the internal knowledge base on the cloud and make it available to your employees within the intranet.

Importance of Internal Knowledge Base:

As your company grows, there is a lot of information to be shared among the employees. Information such as privacy policies or product details or services provided. So having an internal knowledge base is most important as all the information is available in one place. This makes it easier for the employees to access the data anytime they require.

You can create your documentation manually and make it available to your employees. But it is time-consuming and becomes complicated as the information increases. There are various tools that can help you create documentation. But they seem to be complicated to use. In order to have a good internal knowledge base the software or the plugin should be easy to use.


Documentation is the most important asset for any organization. So the easiest way to create documentation or an internal knowledge base is the “Documentor” plugin.  Documentor helps you to easily create guides and arrange them using the drag and drop feature. You must have come across many other documentation plugins. All the guides you create are saved on their server. But this may lead to downtime if their server is responding at a slow pace. Documentor allows you to save your guides on your own server. Documentor loads every section, page or post from the guide on the same page.

Features of Documentor Plugin

Documentor makes your life easier as it is easy to use. All you have to do is download the Documentor plugin and start creating your guides.

1. Drag and Drop Guides:

What if you have created a huge documentation and found that you need to reorder many sections. Performing such action manually becomes a headache. Therefore by using Documentor, you can easily reorder your documentation or guides by simply dragging them.

2. Add Blog Post and Pages to your Document:

There might be a situation where you have already created some post and want to include them in your documentation. You don’t need to write the same content again and again. Documentor allows you to add Blog posts as well as pages to your Knowledge Base.

3. Add Shortcodes to your sections

You might be using several plugins. For example, a form builder, image gallery, etc. You can add their shortcodes in your guides. Therefore, you can add Images, Videos, Image Gallery, Graphs, Maps to your guide by just pasting their shortcodes.

4. Visitors Feedback

Visitors viewing your Knowledge Base can give their feedback about the content or section they are reading. As a result, you can make changes according to it.

5. Multilingual Support:

As Documentor is WPML compatible, it is possible for a viewer to view the document in his language.

6. Save as PDF:

The Documentor Pro allows you to save your internal knowledge base in pdf format. Hence, you can share your internal Knowledge Base within your employees.

7. Print Knowledge Base:

Along with saving, you can also print your internal Knowledge Base using the print icon.

With these features, one can easily create an internal knowledge base using WordPress. As WordPress is a under friendly platform and Documentor allows you to create unlimited guides, you can create and maintain internal knowledge base with ease.

Go ahead and try Documentor.


Sumeet Pawar

Sumeet Pawar is a Digital Marketer born and raised in India. He loves to read and write blogs. He writes blogs on different platforms. He loves working on WordPress and writes unbiased Plugin reviews.

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