You must have seen user manual pages or online documentation guides with index menu in left/right side and scrolling content on the other side. Some of the best examples of product documentations also follow similar design for easy navigation. A short text in the menu area allows you to reach to the content a particular […]
Documentation of a product is an important area where customers get self-help. Such guides or Knowledge Base helps in reducing support requests by 70% and even help in getting more organic traffic to the product’s page. People usually think that the online guide is just to dump the manual to read, but they ignore all […]
Create and Host Product documentation, knowledge base, technical guide on Amazon AWS EC2 for free. The most reliable cloud service can be used to host the static guides without paying any charges.
February was a busy month for Documentor team as we released a new version with many fixes and features. The Team worked for the complete month and finally it is out. Documentor 1.5 The new version of Documentor WordPress plugin is out with lot many fixes and few design changes. We started working on this version […]
Besides a good feature rich product and amazing support; Product Documentation also plays an important role in terms of customer satisfaction and revenue. If there is no documentation available on the product site, customers will be forced to raise a support ticket. Getting response from the support team may take some time and it may delay customer’s work. […]
Documentation or knowledge base can boost sale by 70% and there is no doubt about it. If you create a good documentation for your product, your start receiving feedback from existing or probable customers. Those feedback improves the product as well as make your aware about the current requirements. Well, apart from these there are […]
Having an online documentation for product and services can reduce support ticket and boost sales. It is a known fact that a mediocre product which comes with a good documentation or guide is better than a powerful one. Documentation allows people to understand how to use a particular feature. Now we know that a good […]
Whether you are running a product based business or a service based company, all kind of businesses need customers. Large companies appoint many employees for lead generation or to bring more customers through advertisements and other marketing techniques. In this article, I will explain how a self help guide of your product or service can help […]
Documenting a product is a tiring and boring task for developers or people who are having expertise of the product. One of the reason is that those people are good in creating or using the product but have less interest in writing the process again and again. That’s why either they hire people to put […]
When you put product documentation or guide on your site, you prefer to have a PDF version over there as well. Sometimes visitors just download the PDF and read offline to get that printed. Documentor WordPress plugin allows to generate PDF version of created product guide and displays the same on the guide’s page. Generating […]